I ordered via the website and purchased small, but upon receipt, found that I should have ordered a medium. I opted to have it exchanged at their physical store in Market2 as I needed it within the week (shipping takes 1 week). The staff at Market2 was very accommodating and very helpful in processing my exchange. I ended up buying more items at the store because the quality of their products are really good, and the customer service is superb. Straightforward is now one of my go-to local brands. Kindly give my compliments to your Market2 staff. Thank you!
